Payment and Shipping

Payment Methods

  • In-store: Visa, Mastercard, debit, WeChat Pay, Alipay.

  • Online with WeChat Pay / Alipay: Place your order online, then scan the QR code below to complete payment. We will process your order after payment is received.

    • Note: WeChat Pay and Alipay charge a 3% service fee (set by the platforms).

Fraud Screening
Orders flagged as high risk by our online anti-fraud system will not be processed.

Payment QR CodePayment QR Code

Shipping

Canada

  • Free shipping on orders over C$200

  • Standard shipping: C$20 per order

  • Carrier: UPS or Canada Post Expedited (selected based on service/availability)

United States

  • Free shipping on orders over C$250

  • Standard shipping: C$25 per order

  • Carrier: UPS or Canada Post Expedited

Oversize / Heavy Items

Large items (e.g., cases of shuttlecocks, racquet bags) may incur additional shipping costs.
For U.S. addresses, we cover up to C$25 shipping per order; any amount exceeding C$25 will be invoiced before shipment.

International

International customers pay the exact shipping cost confirmed by UPS or Canada Post.
Please email us for a quote. Smaller items may fit our C$20 standard rate, but racquets/bags are typically more expensive to ship internationally.

Processing Time

Orders usually ship within 1–2 business days after payment clears.
Temporary out-of-stock items ship within 4–5 business days.