MAX Sports is an authorized dealer for every product we sell. We fully honor every manufacturer’s warranty.
Yonex racquets come with 6 months limited warranty provided by Yonex Canada against factory defects, it is the best warranty in the world within Yonex’s distribution network, we have had very high successful warranty claim rate, thanks for the great support from Yonex Canada, that is main reason that our customers tends to pay little bit more to get CD coded racquets rather than those cheaper SP, TH or CH versions. To claim your warranty, please ship the defective racquet back to our store and pay for the postage, a two-way shipping charge of $30 will be collected from you before we can initiate the claim process, upon inspection by Yonex Canada personal, a replacement racquet will be shipped to our store within 3 to 4 weeks if warranty is approved, we will then ship it to your address, if warranty is denied, Yonex will issue an official letter to explain the reason why warranty claim is denied.
Yonex badminton and tennis shoes come with 3 month warranty provided by Yonex Canada.
To claim your warranty, you can send the defected product to us (you have to pay for the shipping yourself), we will help you to send it to Yonex Canada for inspection, a $15 flat rate shipping charge applies. Upon approval by Yonex Canada, within 3 to 4 weeks, a replacement product will be shipped to our store, we will contact you when the replacement product arrives, if replacement product needs to be shipped to you address, a $15 shipping charge will be collected from you before we can ship it to you.
We are so confident for our stringing job, that is why we offer warranty on the our stringing service (first in Canada) for 7 days for any stringing job done by us with strings supplied by us and tension lower than 26lbs.